Mastering Video

Call me a YouTube Master. Last week, I had the pleasure of visiting Google to learn what makes a video relatable.

Quick Quiz: In the image below, which perspectives do you think perform better? Smooth vs Rough. Front vs Angle.

Answers: Smooth. Front.

Simple lesson - authenticity matters. Make a connection. If you're a vlogger, look straight at the camera and present what you know. If you’re a marketer, understand your audience and find a space to tell your narrative. That can be a six-second bumper or even a two-minute call to action. 

Above all, make sure everything works on the screen that we carry 24/7. A smartphone is the #1 device people use to watch videos. By 2019, 85 percent of internet traffic will come from video. YouTube already reaches more 18-49 year olds than broadcast and cable television. Watching happens anytime, anywhere, and it’s social.

Marketers must adjust, and truth be told, I am not yet a YouTube or mobile master. I look forward to continued tutorial. To get us all started, here are four tips for a Mobile First Strategy:

  1. Be Present: Connect with your audience at their time of need.
  2. Be Personal: Use targeting beyond demo and creative to communicate in a relevant/contextual way.
  3. Be Purposeful: Don't let your mobile investment just happen. Place it front and center.
  4. Be Proven: Evolve your measurement for success.

Standard News: The Ad Industry Still Ignores Diversity

In the last two days, I’ve read two articles that I’ve found disturbing – both for their omissions. The New York Times article For Women in Advertising, It’s Still a ‘Mad Men’ World centers gender in this conversation and literally centers a black woman, Sandra Sims-Williams, chief diversity officer at Publicis Groupe, in its imagery with an accompanying pull quote. However, no woman of color expresses a viewpoint in the text of the article. Not a single one. The article gives a few nodds to a layered gender and racial scope by acknowledging that advertising, especially leadership, remains a “white man’s world,” but there is no follow up. Even the quote from Ms. Sims-Williams – “we can sit in rooms and talk to ourselves, but that does not change anything when you do not have men in the room” – is generic and offers little to no context for the experience of women of color. The unique angle she could have (and may have) offered is simply not there.

Just a day later, I read how Deutsch “parted ways” with SVP/director of diversity Felicia Geiger, who had been with the company for 14 years. Deutsch’s perfectly polished public relations reasoning says, “One of the philosophies we lean into is that everybody at Deutsch, from the CEO to the receptionist, owns diversity.” It’s fine. It’s great that everyone owns diversity, but you still need a leader who is current in the practices, has vital relationships with diversity professionals and candidates across the industry, understands the language and actively advocates. Does everyone own that? Will everyone be trained? Is everyone listening?

As a veteran of the American Advertising Federation’s diversity team, I know both of these women, and each has given a large amount of support (financial and time) to creating opportunities for advertising professionals. Muting their voices is especially concerning to someone who has struggled to get a foothold in the industry. I got an advertising degree 16 years ago, but only got a job at an advertisng agency one year ago. That’s after working at AAF, participating in multiple recruitment programs and speaking to several recruiters who tried to place me in junior positions when my project management skills earned through managing communication projects and events were clearly transferrable.

Now that I am working on a national campaign, I do not understand the barriers. My team works hard, but there is nothing supernatural (inaccessible) about the skill level. Diverse perspective matters because part of my role has been ask for a wider range of images even when the target audience is general market. That includes not only racial diversity, but gender and sexuality as well. I also pay close attention to the language in the communication looking especially for triggers that my counterparts just don’t understand. The effect, hopefully, is well-rounded communication, and that should be the industry standard.

For Goodness Sake, Be Efficient

Don’t let the baby face fool you. I’ve been working in marketing and communications for 15 years. One of the secrets to my success is efficiency. As a project manager, I stand between the client and the creative team, and sometimes, I speak two completely different languages to accomplish the same task. That's right. I'm efficient in client and design speak.

A few tips:

  • Translate text-heavy client edits into bullet points or check marks that make it easy for your designers to make updates. If needed, change the language of the edits, so your designers easily understand them.
  • Hold your designers accountable to these checklists. I love designers who literally send me check marks with their updates.
  • Ensure your designers proof their work. It is their responsibility to ensure client names and simple words are spelled correctly. Just run a spell check.
  • Once you get the task back, do your own proof against your list and the client’s. If you have the luxury, send this to an internal proofreader, too.
  • In your communication back to the clients, outline the changes that have been made, and if a change wasn’t made, tell the client why rather than letting them discover it on their own. That helps you be proactive rather than reactive.

This process not only delivers work efficiently, it also builds trust between your clients and your teams. With that trust, you're well on your way to becoming more than the "hired help;" you're a partner internally and externally.

The Prefix

I couldn’t stop staring at it. My very own library card with my very own Monika with a K name. It was 1984, and this was a key to my world. I’d always loved stories, and this little card gave me access to a whole library filled with the likes of Nancy Drew, the Bobbsey twins, Flicka and Laura Ingalls Wilder.

I read almost everything that came across my path including Mississippi Outdoor magazine and best of all, the encyclopedia when I asked my mom questions she couldn’t or didn’t want to answer. In time, I began to write my own stories – often reflecting the tales my grandmother told me or the events and sights I witnessed growing up in Mississippi and North Carolina. I’ve come to understand that storytelling is a tool that places us in the world, helps us understand our world and gives us a peak into the lives of others. That’s why I gravitated towards journalism.

As a student journalist, I loved meeting new people, giving them a podium and finding an angle that made their tales resonate across diverse audiences. As I started to think more about my career, I realized that helping people was a key part. I moved into public relations and went on to study identity – specifically American identities. We are a complex quilt each made up of patches that make our unique selves. I am especially interested in intersectional studies that look at the combined influence of race, class, gender, sexuality and ability. It’s especially interesting to see how these identities play out in the idealized, aspirational communication that is marketing and advertising.

My mission here = take a look at what’s out there and add my two cents highlighting what I like, and, if it’s ill, what I’d prescribe as a fix.